B.TECH operates a One-Number-Does-It-All Call Center where customers can buy our products, request service or make inquiries from anywhere in Egypt by dialing 19966 at local calling rates around the clock. Through this easy-to-remember number, customers can place cash or credit purchases, inquire about new products, locate their nearest store, dealer or service center, obtain technical information or simply share a comment about the service they receive from any of our branches or dealers. Service Quality indicators are monitored and analyzed on daily, weekly and monthly basis to find patterns and continuously upgrade and improve our service standards.